verified_userHospitality Charters & Governance
Policies, Guest Care & Standards
historyLast revised: 24 October 2024 • Version 2.1 (Awaiting final legal sign-off)
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Physical & Sensory Access
10C Burgate is housed in a heritage Canterbury building. We have actively configured our spaces to ensure welcoming access for all guests:
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Stepless Entrance & Dining Room
Street access from Burgate is level with an automated swing door. Ground-floor dining tables feature wide aisles (minimum 950mm clearance).
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Accessible Restroom
Fully equipped, step-free universal restroom situated directly off the main dining lounge with emergency pull cords.
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Acoustic & Lighting Care
Early evening seatings (5:30 PM - 7:00 PM) feature lower ambient music volume and softened incandescent lighting for guests with sensory preferences.
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Need Assistance?Host desk at 10C Burgate
Have specific accessibility requirements, a complex allergy query, or a party size larger than 6 guests? Speak directly with our Canterbury floor captain.
location_on10C Burgate, Canterbury, CT1 2HG