verified_userHospitality Charters & Governance
Policies, Guest Care & Standards
historyLast revised: 24 October 2024 • Version 2.1 (Awaiting final legal sign-off)
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Privacy & Data Governance
Ola Hola adheres strictly to UK GDPR standards. We only store contact numbers, guest dietary records, and reservation preferences essential for serving you with care.
Data Retention
Table inquiry records are anonymized automatically after 90 days unless you opt into our periodic private supper invitations.
Zero Third-Party Marketing
Your details are never shared, traded, or utilized for algorithmic external ad tracking.
To request a full copy of stored guest records or full deletion, email our Data Guardian at privacy@olahola.co.uk.
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Need Assistance?Host desk at 10C Burgate
Have specific accessibility requirements, a complex allergy query, or a party size larger than 6 guests? Speak directly with our Canterbury floor captain.
location_on10C Burgate, Canterbury, CT1 2HG